Delivery & Returns

Orders over £20: Free Shipping

Orders Under £20: £6.49

Next working day shipping on all Mainland UK orders (if ordered before 2pm).

All orders are shipped Monday to Friday, except Bank Holidays.

While we aim to meet our listed dispatch and delivery times, couriers may experience delays which are out of our control.

Orders over £20: Free Shipping

Orders Under £20: £6.49

Next working day shipping on all Mainland UK orders (if ordered before 2pm). 

All orders are shipped Monday to Friday, except Bank Holidays.

While we aim to meet our listed dispatch and delivery times, couriers may experience delays which are out of our control. 

Orders: Price calculated at checkout.

Estimated delivery times: Europe: 3-5 Days, United States: 5-10 Days, Asia: 5-10 Days, Australasia: 7-21 Days.

Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country. For any other territories that you would like specific delivery information please contact us.

CBD (cannabidiol) legality varies from country to country and even within different regions or states. While I can provide a general overview of countries we can attempt shipment to, it’s important to note that laws and regulations are subject to change, so it’s always advisable to consult local authorities or legal professionals for the most up-to-date information specific to your location.

Europe: Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Netherlands, Poland, Romania, Slovenia, Spain, Sweden, and the United Kingdom.

Rest of the World: Canada, Costa Rica, Colombia, India, Jamaica, Japan, Mexico, Russia, South Africa, Thailand, the United States of America, and Uruguay.

Kindly be aware that, in accordance with our website’s terms and conditions, if your order is confiscated by customs upon reaching its destination, we cannot accept responsibility for any seized items. In certain instances, some items may be returned to us. Upon receipt of these returned items, we will promptly provide a refund for the item(s) received.

If you still need help with your order, please do not hesitate to contact our support team who will be happy to help. You can call us on 0203 9652 420 or send us an email via customerservice@britishcannabis.org.

Need to make a return?
We are happy to accept returns if you’ve changed your mind within 14 days of your order arriving. We will also accept returns of faulty items. We are only able to accept returns on items if they are sent back to us in a resalable condition, unopened in their original packaging. Unfortunately, we can’t accept returns once opened and the tamper seal is broken, unless the item is faulty.
 
To make a return, please contact our support team on 0203 9652 420 or send us an email via customerservice@britishcannabis.org.
 
Once your return is accepted you will need to post the item back to us before being issued a refund. All returns are at the cost of the customers.